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Test drive our automated CRM integration for Oracle Service Cloud chat translation today!
The Language I/O Chat translator plugin for Oracle Service Cloud automates machine translation of your chat sessions to break the language barrier with your customers.
During the demo, you will learn how our chat translation software:
- Accurately and immediately translates chat requests the agent does not understand into the language they speak allowing them to respond in real-time in the customer's language
- Only allows the customer to see the translated chats
- Stores the chat threads that were displayed to the customer as well as the translations within Oracle Service Cloud
- Uses trainable machine translation so your translation engine uses your specific terminology out of the gate
- Is capable of switching between numerous translation sources dependent on your specific requirements